FDA cautions public about fraudulent scheme of persons claiming to be its personnel

The Food and Drugs Authority (FDA) has issued a public warning about a scam targeting restaurants, cafés, and other food service businesses. The scammers impersonate FDA officers and claim to be investigating cases of food poisoning.

According to reports, the scammers contact these businesses and request access to their WhatsApp accounts. Once granted, they use the access to steal sensitive information, such as customer databases, which can then be exploited for fraud or extortion.

The FDA emphasized that food poisoning is a critical public health matter, but all official investigations and enforcement actions are conducted in person and never over the phone. These in-person visits follow strict procedures to ensure transparency and accountability.

To avoid falling victim to this scam, the FDA advises food service businesses to remain vigilant when receiving unexpected calls from individuals claiming to represent the authority. Any suspicious communications should be reported immediately to the police or the nearest FDA office.

The FDA also reminded the public that its field officers are prohibited from accepting payments during inspections or investigations, in line with its code of conduct.

Businesses are urged to strengthen their security measures to safeguard sensitive information and protect themselves from such fraudulent activities.